Contact Us
Our dedicated customer support team is available to assist Australian players with all enquiries related to gaming, account management, and technical issues. We maintain multiple communication channels to ensure prompt resolution of your concerns while adhering to Australian gambling regulations and responsible gaming standards.
Support Channels and Response Times
We offer various contact methods to accommodate your preferences and urgency levels. Our support operates in accordance with Australian Consumer Law and gaming compliance requirements.
| Contact Method | Response Time | Availability |
| Live Chat | Immediate | 24/7 |
| Email Support | 2-4 hours | Daily |
| Phone Support | Immediate | 9 AM – 11 PM AEST |
- Email: [email protected] for general enquiries and account matters
- Phone: 1800 555 789 for urgent assistance and verification processes
- Online chat available through your player dashboard for real-time support
- All communications are encrypted and comply with Australian privacy legislation